Last updated: December 10, 2024

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Country refers to: Missouri, United States
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to NRO Canoe Rental and Campground, 171 NRO Road Lebanon, MO 65536.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Service refers to the Website.
• Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Free Terms and Conditions Generator.
• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
• Website refers to NRO Canoe Rental and Campground, accessible from www.nrocanoe.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

When making online purchases, your card information is collected and stored in an encrypted, PCI compliant format. This ensures that your data is handled securely and is not stored directly in our environment, protecting your sensitive information. Instead, a trusted payment processing company manages this data. This setup allows us to efficiently process additional payments or address any damages or liabilities that may arise which you are liable for. By adhering to these security protocols, we prioritize your privacy and the integrity of your financial information, providing you with a secure online shopping experience.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company.. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Payment Information

When making online purchases, your card information is collected and stored in an encrypted, PCI compliant format. This ensures that your data is handled securely and is not stored directly in our environment, protecting your sensitive information. Instead, a trusted payment processing company manages this data. This setup allows us to efficiently process additional payments or address any damages or liabilities that may arise during your stay at our resort. By adhering to these security protocols, we prioritize your privacy and the integrity of your financial information, providing you with a secure online shopping experience.

Cancellations and Refund Policies

Cancellation Policy: If you need to cancel/change your reservation you have 14 days prior to your check in date, after 14 days there are NO refunds. It will go on a rain check/credit that is good for 1 year. If flooding is an issue and the river is not floatable, there are no refunds and your reservation would go on a rain check/credit that is good for 1 year.

Rain Check/Weather Policy: Inclement weather for activities is up to the discretion of NRO management. If it is raining on the day of your float, we will issue a rain check if you would like. Your rain check is good for 1 year. 

Cabin Policy

Lodging check in is 4pm and check out is 11am. These times are strictly enforced unless prior arrangements have been made with NRO staff. There will be a 20.00 per hour late fee for late check outs.

• All guests will need to check in at the office to collect a car tag before checking into the cabin.  If a guest arrives after hours you will need to check in the following morning and  If you will  be checking in after store hours please contact the NRO office (417) 532-6333 in advance to get your after hours check in information.
• There is ABSOLUTELY NO SMOKING of any sort in the cabin!  If our cabin staff finds that you have smoked in the cabin there will be a 250.00 cleaning fee applied to the reservation holders credit card that is on file in our office and also for any damage or stolen items from the cabin. If excessive cleaning or repairs are required, an additional fee will be applied.
• When booking a cabin, we recommend you book your float trip at that time to assure we can accommodate your request.
• Pets are welcome with an additional fee. Dogs must be kept on a leash and cleaned up after while on NRO property.

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Campground Policy

Campers are responsible for knowing and complying with the rules and regulations:

NOTICE: Non-compliance of campground rules could result in the eviction of the campground. No money will be refunded!

• Camping Check-in is 3pm, Check-out is 11am.
• All radios must be kept at a moderate volume level and must be turned off at midnight (12am).
• Quiet time is from 12 pm to 6 am. All vehicles must be parked and remain parked after 10 pm. Non-compliance can result in eviction from the campground.
• The speed limit is 5 mph in the campground!
• Niangua River Oasis makes every effort to provide you with a clean, well-maintained campsite. Please help us maintain the natural beauty of the Niangua River by using our dumpsters throughout the campground to deposit your waste. Keep the Ozarks clean. Don’t leave trash at your campsite. We ask campers to leave their campsite the same way they found it.
• Campground A is our Party camping on weekends and is not family friendly. Please ask where our Family camping is located.

Float Trip Policy

Following is our Trip Information:

SATURDAY

14 Mile: NRO to OLDHAMS RIVERVIEW

Departure times between 8am-9am

• 4 to 5 hours in a canoe or kayak
• 6 to 8 hours in a raft

Note: You must be past Rendezvous Point before 1:00 pm in order to continue on to Oldham. (water level after Rendezvous Point is very low and slow)  All vessels must be off the water before 6pm. (5pm in off season) Late take-outs will be charged 75.00  per vessel. No exceptions!

ALL WEEK

7 Mile: NRO to RENDEZVOUS POINT

Departure times between 8am-2pm

• 2 to 4 hours in a canoe or kayak
• 3 to 5 hours in a raft or innertube (inner tubes must be in the water before noon)

Note:  All vessels must be off the water before 6pm. (5pm in off season)

Late take-outs after 6pm (5pm in off season)  will be charged 75.00 per vessel.  No exceptions!

SUNDAY — FRIDAY

4 Mile    BENNETT to NRO

Departure times between 8am-3pm

• 1 to 3 hours in a canoe or kayak
• 3 to 4 hours in a raft or innertube

Note:  All vessels must be off the water before 6:00 pm. (5pm in off season) Late take-outs after 6pm (5pm in off season) will be charged 75.00 per vessel late fee. No exceptions!

SUNDAY — FRIDAY

11 Mile BENNETT TO RENDEZVOUS POINT

Departure times between 8am-10am

• 4 to 5 hours in a canoe or kayak
• 5 to 7 hours in raft

Note: You must be past NRO before 2pm in order to continue on to Rendezvous. All vessels must be off the water before 6pm. (5pm in off season) Late take-outs after 6pm (5pm in off season) will be charged 75.00 per vessel late fee. No exceptions!

• Floating hours may vary depending on water level, how much you paddle, how much you stop along the river.
• Mileage is not exact
• In Season: May thru Sept last take out time is 6:00 pm daily
• Off Season:  October thru April last take out time is 5pm daily
• Remember that land along both sides of the river is privately owned. Please stay in authorized campground areas only.
• Help us keep the river clean and free of litter. Trash bags are available and we do pick up all trash at the end of your trip.
• Absolutely no glass on the river or in canoes, rafts, tubes or kayaks. It’s the law!

Other Floating Information & Resort Policy

• Floating is both good exercise and great fun experienced outdoors. It is an enjoyable way to spend a day with friends and family. As a participant, you have responsibilities, one should always show courtesy to your fellow floaters, which also includes the Niangua River Oasis Staff.
• Be aware, as, with any sport, there is some inherent risk that personal awareness and common sense can reduce. Never float under the influence of drugs or alcohol. We provide a litterbag with each floating vessel, keep it until the end of the trip. Observe all posted signs and warnings.
• The Missouri State Water Patrol patrols these waters. Most property along the river’s edge is privately owned and is often marked with purple paint meaning NO TRESPASSING! Please do NOT stop or camp on those bluffs or riverbanks.
• We cannot assume responsibility for personal injury, medical payments, or property loss or damage. You will be asked to acknowledge this by signing a liability waiver before the outing begins.
• The cost of your float includes transportation, the normal use of the vessel, paddles, trash bags, and life jackets.
• Please treat our canoes, rafts, kayaks, and equipment with the same respect as if they were your own. We expect normal wear and tear on our canoes, and for that, we do not charge. In the event a canoe or raft is damaged beyond normal wear and tear, then we expect to be reimbursed appropriately about the damage. If you abandon your canoe or raft or it is lost or stolen, you will be asked to pay for it. If everyone follows the rules of common courtesy, every floater will have a safe and rewarding adventure.
• Rain Check/Weather Policy Inclement weather for activities is up to the discretion of NRO management. If it is raining on the day of your float we will issue a rain check. Raincheck is good for one year from the date issued.
• Cancellation Policy is 14 days in advance after 14 days there is NO REFUND it goes on a rain check/credit policy that’s good for 1 year. If flooding is an issue and the river is not floatable, there is NO REFUND and your reservation would go on a rain check/credit policy good for 1 year.
• Floating Liability Waiver: Don’t  delay you float trip! Please have everyone on your reservation to sign their liability waiver electronically on their own phone prior to your arrival to NRO.  (parents must sign for minors) You can copy and paste the waiver link in a private text or group text message to everyone in your group. The link will be in your confirmation email……. it says sign these waivers.
• Vehicles can be registered online! All vehicles must stop at office and get a car tag before entering the campground

Missouri State Law requires 1. Every person has a lifejacket, adults do not have to wear them, but they do have to be accessible. Children 7 and under always must wear a lifejacket even when wading in the water (to ensure proper fit, we recommend bringing your own child’s life jacket) 2. Do Not tie canoes, rafts, kayaks, or tubes together. 3. Do not take Styrofoam coolers or any type of glass on the river.  

You must be off the water before 6pm. If you are after 6pm you are subject to a second day rental charge.

Property Rules and Regulations

NRO’s Office Hours are:

• In season office hours are: 8am to 8pm Sunday thru Thursday.
• Fridays we’re open 24 Hours.
• Saturdays we’re open until 2am.

Rules:

• NRO Rule # 1: NO Base. All music must be kept at a moderate volume level and must be turned off from 12 midnight to 6am.
• Quiet time is from 12 midnight to 6am and all vehicles must be parked and remain parked after 12 midnight.
• Speed limit 5 mph in the campground.
• No ATVs, or dirt bikes. No firearms!! NO fireworks!!
• No glass bottles, beer bongs, no kegs or containers containing more than 4 gallons of alcohol.
• No littering- dumpsters and trash bags are available. Please no cans or bottles in fire pits.
• Do not cut or damage trees.
• Pets must always be kept on a leash while in the campground and are the responsibility of the owner. NO aggressive dogs.
• Due to the Ash Borer Beetle we do not allow firewood to be brought into our campground. We sell firewood at both NRO stores.
• We reserve the right to refuse service to anyone.

Regulations:

The Missouri State Water Patrol and the Dallas County Sheriff’s Department make periodic, unscheduled patrols in the campground.

NRO Security and the Dallas County Deputies patrol the campground on Friday and Saturday nights. If you have any problems, the NRO Office is open 24 hours on Friday and closes at 2 am on Saturday.

Management reserves the right to EVICT persons for non-compliance with the above rules! NO EXCEPTIONS!

Reservation Terms & Conditions:

Cancellation Policy: If you need to cancel/change your reservation you have 14 days prior to your check in date, after 14 days there are NO refunds. It will go on a rain check/credit that is good for 1 year. If flooding is an issue and the river is not floatable, there are no refunds and your reservation would go on a rain check/credit that is good for 1 year.

Rain Check/Weather Policy: Inclement weather for activities is up to the discretion of NRO management. If it is raining on the day of your float, we will issue a rain check if you would like. Your rain check is good for 1 year. 

Quiet Hours Policy: Please be respectful of neighboring campers. Normal noise level is to be maintained at all hours. Security will enforce quiet hours when necessary. Guest that are repeatedly asked to adhere to the quit hours policy will be escorted off NRO property. If a fellow camper next to you is being disruptive or inappropriate at any time, please report this to our Security. 

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

• By email: info@nrocanoe.com
• By phone number: 417-532-6333